About us

IDO Design is a company with over 25 years of experience in branding solutions for office, commercial, and residential buildings, as well as wayfinding and signage systems. We bring unique visions to life by combining innovative technologies, high-quality manufacturing, and comprehensive project management. Every product we create is both functional and original, developed using a wide range of materials such as wood, metal, brass, acrylic, PVC, and LED lighting.

We also design and develop interior solutions that integrate audio-visual experiences through digital technologies. In addition, we provide visual solutions for office and retail complexes, shops, hospitals, financial institutions, as well as hotels and restaurants.

Our own production facilities and in-house printing department allow us to offer competitive pricing and flexible delivery terms—key advantages when working with tight deadlines. Our portfolio includes outstanding companies ranging from start-ups to national and international market leaders. Every collaboration helps us grow, learn, and add even greater value to every project we undertake.

case study

OFFICE -

Workplace Design & Brand Experience

Client:
UBB Member of the KBC Group
Location:
Sofia, Ring Mall
Size:
160 sq.m.

Project Overview

UBB, part of KBC Group, commissioned IDO Design to develop a contemporary banking environment within Ring Mall, Sofia. The project involved the complete transformation of a 160 sq.m. space into a modern customer-facing banking office that reflects UBB’s evolving brand identity while supporting operational efficiency and customer experience.

IDO was responsible for the project from initial site assessment through concept development, detailed design, production, project management, and final installation.

The Challenge

The objective was to create a welcoming and contemporary banking environment that would move beyond the traditional branch model and provide a more approachable customer experience. The space needed to balance several requirements:
  • Strong alignment with UBB and KBC Group brand standards
  • Efficient customer service operations
  • Clear functional zoning
  • Contemporary workplace aesthetics
  • High-quality materials and finishes
  • Practical implementation within budget and schedule constraints
The challenge was to create a space that felt both professional and accessible while supporting the daily operational needs of a modern banking branch.

IDO's Approach

IDO Design managed the project through a fully integrated design-build process.

Following a detailed site survey and analysis of the existing conditions, the team developed a concept tailored specifically to the operational and brand requirements of UBB.

Through close collaboration with the client, the project evolved from initial design concepts and spatial planning into a fully detailed and coordinated implementation package. Throughout the process, particular attention was given to functionality, customer experience, ergonomics, material quality, and long-term durability.

Solution

Workplace Design
Development of a modern banking environment focused on customer comfort and operational efficiency.
Brand Integration
Implementation of UBB and KBC Group brand standards throughout the space through materials, colors, graphics, and customer touchpoints.
Interior Elements
Design, production, and installation of custom interior solutions tailored to the specific requirements of the branch.
Project Management
End-to-end coordination covering design, procurement, production, logistics, installation, and quality control.

Key Deliverables

  • Site analysis and measurement
  • Concept development
  • Space planning
  • 3D visualization and rendering
  • Detailed technical design
  • Material specifications
  • Custom interior production
  • Project management
  • Installation and commissioning

Results

The completed branch provides UBB with a contemporary customer-facing environment that combines functionality, brand consistency, and operational efficiency.

The project demonstrates IDO Design’s ability to manage workplace and customer experience projects from concept through implementation while maintaining control over quality, budget, and delivery timelines.

Why This Project Matters

UBB Ring Mall demonstrates IDO Design’s ability to deliver integrated workplace and customer experience environments for major financial institutions.

The project showcases expertise in:
  • Banking environments
  • Workplace design
  • Brand implementation
  • Customer experience design
  • Design-build delivery
  • Project management
  • Custom production and installation

The successful delivery of the project reflects IDO’s long-standing experience supporting leading banking and financial organizations across Bulgaria.
how we work
Work
1
Initial project assessment through inspection of all architectural and structural features
Architectural photography
2
Alignment of the client brief with creative ideas and implementation options
Conceptual design
3
Creating a clear bridge between concept and reality
Schematic design
4
Detailed analysis of industrial design, technical documentation, and coordination for manufacturing
Detailed design
5
Finalization of complete project documentation for production
Manufacturing phase
6
Supervision of implementation, quality control, full execution, and installation of all elements
Project management
1
Initial Project Assessment through inspection of all architectural and structural features

The initial project assessment focuses on understanding the site through a detailed review of project documentation and an on-site survey of all architectural and structural features. Photographic documentation and accurate measurements of the space are essential at this stage, as they help prevent design and implementation issues in later phases.

Based on this analysis, we prepare preliminary drawings that serve as a foundation for discussions about future layouts and the specific needs of each client. We present different creative approaches, color schemes, and spatial solutions while reviewing all requirements outlined in the brief.

Expertise:

  • Comprehensive analysis of all submitted project documentation
  • On-site survey and photographic documentation of the space
  • Coordination with responsible parties and other contractors involved in the project (architects, draftsmen, main contractors, and subcontractors)

Results:

  • Site zoning and spatial organization
  • Identification of key functional and spatial areas
  • Reference concepts, solutions, and visual inspiration
2
Alignment of the Client Brief with Creative Ideas and Implementation Options

This phase is where we immerse ourselves in the core idea of the project and begin defining its overall framework in terms of form, function, operational efficiency, and buildability.

Through a creative and strategic approach, we translate our clients’ expectations into strong, recognizable concepts. At the same time, we develop multiple design directions, allowing for informed selection of a concept that is both individual and distinctive, while remaining feasible for implementation.

Expertise:

  • Research and analysis of global design and industry trends
  • Development of initial design proposals and indicative budgets
  • Coordination with all project participants, including draftsmen, principal contractors, and subcontractors
  • Following project approval, preparation of a detailed budget and preliminary implementation timeline

Results:

  • 3D modeling of proposed solutions
  • 3D renderings – photorealistic, computer-generated visualizations of the design concepts
3
Creating a Clear Bridge Between Concept and Reality

At this stage, our design team begins to refine and detail the individual design elements. Starting from the core concept, we develop multiple supporting ideas that work together to express the project’s identity – spatially, functionally, and ergonomically.

Through this process, we translate the “big idea” into a coherent and achievable design solution, ensuring the best balance between creativity, usability, and feasibility.

Expertise:

  • Development of the working concept
  • Cost analysis and feasibility evaluation
  • Ongoing communication and coordination with the client

Results:

  • Key elevations
  • Definition of key interior elements
  • Material selection and detailed specifications
  • Furniture selection and specifications
  • Design coordination
4
Detailed Analysis of Industrial Design, Technical Documentation, and Coordination for Manufacturing

During the detailed design stage, we develop comprehensive technical drawings and material specifications based on the approved schematic design. The process begins with the key design elements; following cost evaluation, we select additional elements and materials that complement the design while remaining within the established budget.

The outcome is a complete and coordinated set of technical drawings and material specifications that align with the overall layout, spatial volumes, and functional requirements of the project, ready for manufacturing and production.

Expertise:

  • Selection of materials and preparation of detailed specifications
  • Development of technical and production drawings within the approved budget
  • 3D photorealistic renderings with finalized material and color selections
  • Coordination of production and implementation schedules

Results:

  • Photorealistic computer-generated images of the finalized project
  • Technical drawings and specifications prepared for manufacturing and production
5
Finalization of Complete Project Documentation for Production

At this stage, we add an additional level of precision and refinement to the detailed design, incorporating any site-specific or atypical conditions, as well as revisions resulting from client feedback or budget adjustments.

The outcome is a fully coordinated and finalized set of technical drawings that define the overall layout and spatial volumes of the project. All elements and materials are confirmed and aligned with both the client and the main contractor.

The finalized project documentation serves as the foundation for manufacturing and implementation, whether executed in-house or by selected subcontractors.

Expertise:

  • Preparation of a complete and finalized set of technical drawings
  • Final cost verification and confirmation

Results:

  • Final selection of furniture
  • Coordination with consultants and external partners
  • CAD and PDF technical drawings ready for production
6
Supervision of Implementation, Quality Control, Full Execution, and Installation of All Elements

During this phase, we oversee the entire process of production, delivery, and installation of all project elements, whether executed by our in-house teams or in collaboration with trusted partners and subcontractors.

The project manager is present on-site to supervise installation quality and ensure full compliance with the approved project specifications. Where necessary, timely decisions are made to address on-site conditions or adjustments while maintaining the integrity of the design.

Expertise:

  • On-site supervision and presence
  • Quality control throughout implementation
  • Coordination of deliveries and installation schedules
  • Resolution of issues arising during on-site execution

Results:

  • Organized and coordinated deliveries
  • Monitoring and documentation of the implementation process
  • Final project documentation and records of completed works

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